Frequently asked questions
Worldwide shipping is free of charge and typically takes 5-12 working days depending on your location. Please note that while shipping is free of charge, you will be responsible for any local tax duties.
Prints are shipped in either reinforced tube or crumple proof packaging to ensure safe delivery.
Delivery Time: Orders usually arrive within 5-12 working days, depending on destination.
Estimated Average Shipping Times
Europe: 5-7 Business Days
USA & Canada: 9-11 Business Days
Rest of the World: Up to 12 Business Days
Certificates of Authenticity and Edition Numbers:
The entire print series has limited edition quantity in each size. Once the prints sell out, in each size and edition, they will never be available again.
Each print comes with a unique Certificate of Authenticity. It is signed, includes the image's name, edition number, print details and a serialized numbered hologram, which matches a second hologram on the back of your fine art print, to uniquely tie the certificate and art piece together.
Exchanges & Returns:
I am truly confident that you will love your print(s). They will uphold the test of time and become a statement piece for your home or office. Straight refunds are not accepted as these are limited edition prints, however, in the event that you would like to exchange your print for a different one of equal value, you will have to contact me at email@example.com within 15 days from delivery date, so I can arrange the exchange. You’ll just need to cover the shipping charge.
The packaging is extremely tough and capable of surviving the roughest of shipping journeys. However in the rare event that your print arrives with any kind of damage, I will gladly replace it for you, completely free of charge.
Just send an email with an image of the package, print and certificate of authenticity as well as the order number to firstname.lastname@example.org and I will get the replacement arranged for you right away. I will happily cover the return shipping for any damage orders and the subsequent replacement print.
For any additional inquiries, please email me at email@example.com